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Frequently Asked Questions

Eco Car Cafe Auto Detailing FAQ 

General FAQ

Where is Eco Car Cafe located?

We have a service location at Bellevue Place. We also offer mobile detailing for the Greater Bellevue & Seattle areas!

How Can I Book A Detail With Eco Car Cafe?

You can call us at (206) 222-2710 or book an appointment online. Click the “book now” button to visit our appointments page to book online.

What Do I Need to Do Before My Appointment?

We highly recommend removing all personal and loose items from your vehicle before your appointment. This helps our team ensure we can complete the service promptly. We take care of the rest!

Do I Need To Be Present For My Detail?

No, you don’t! Everything is taken care of online before your appointment, so you don’t need to worry about being there. When you drop your car off, one of our detailers will talk with you about your vehicle when they check you in. Then we’ll take it from there and call you when it’s finished.

Do You Validate Parking?

Yes! All our services provide 24-hour validation for our valued customers.

Can I Drop-off or Pick-up My Vehicle After Hours?

We are committed to providing the best customer experience possible and have a convenient dropbox if you cannot drop your vehicle off during business hours. If you’re running late we’ve got you covered; just call and we’ll provide a code to our secure key lock box.

What Areas Do You Serve?

At Eco Car Cafe, we serve the Greater Seattle area. If you are in Seattle, Bellevue, Everett, Renton, Issaquah, or the surrounding areas, contact us for auto detailing today.

Auto Detailing FAQ

What Are the Benefits of Auto Detailing?

Auto detailing provides many benefits. It improves your vehicle’s appearance, extends the lifespan of your car and helps with resale value. A professional detail also eliminates hazardous toxins and bacteria in the interior of your car that can harm your health.

What Does an Auto Detail Include?

A typical detail at Eco Car Cafe includes hand car washing, vacuuming, interior steam cleaning, window cleaning and a wax treatment. A more extensive detail includes cleaning the wheels and tires, leather and stain treatments, complete steam sanitization, and cut & buff treatment.

Can I Add Anything To My Detail?

Yes! We offer additions at Eco Car Cafe. Choose from various add-ons that you can attach to an existing package.

Exterior detail add-ons:

  • Quick Vacuum & Wipe Down
  • Headlight Restoration
  • Water Repellent Treatment
  • Watermark Removal
  • Hand Engine Cleaning
  • Clay Bar/Wax & Polish
  • Ceramic Wheels & Calipers
  • Scratch Removal & Paint Restoration [link to service page]
  • Ceramic Coating [link to service page]

Learn more about our exterior details

Interior detail add-ons:

  • Eco Hand Wash
  • Extra Pet Hair Removal
  • Leather Protection
  • Food/Stain Treatment
  • Odor Removal
  • Mold/Mildew Removal
  • Scratch Removal & Paint Restoration [link to service page]
  • Ceramic Coating [link to service page]

Learn more about our interior details

How Long Will My Detail Take?

Many factors determine how long a detail will take, and because your time is valuable, we try hard to be on time with all our services. However, please note that all times are estimates and are not guaranteed. Depending on the package and service you select, your detail can take anywhere from 1.5 to 6 hours. For example, the Elite package takes 3-4 hours. Again, these are estimated timeframes.

What is the Price Range for Eco Car Cafe Details?

Depending on the type of detail and size of your vehicle, it can range anywhere from $225 to $500+

What is Your Vehicle Size Guide?

We classify our vehicles based on the following size guidelines:

Small (Sedan)

Honda Civic
Tesla Model S
Toyota Corolla

Medium (Small SUV)

Honda CRV
Tesla Model Y
Toyota RAV4

Large (SUV)

Honda Pilot
Tesla Model X
Toyota Sienna


GMC Yukon
Ford Transit
Toyota Sienna

How Often Should I Get My Car Detailed?

We recommend a bi-annual interior/exterior detail. However, this will depend on how much you drive your vehicle and its current condition. We urge our customers to think of detailing as routine maintenance, not as a last resort!

Will Detailing Damage My Car?

No! We strive to use safe and effective eco-friendly cleaning products. Our eco-steam technology is one of the most gentle cleaning methods on the market. And our team of trained detailers use techniques developed over many years of experience.

What Do You Use To Clean My Car?

We’re proud of the fact that we’re eco-friendly. Our customers’ health and the environment is important to us, so we strive to use organic, all-natural cleaning products in our interior services. Our steam cleaning techniques also allow us to avoid those nasty toxic chemicals without compromising the quality of our services.

Isn’t Your Hand Wash The Same As An Automated or Touchless Car Wash?

Hand washing your car is better since there is immediate and thorough contact with the surface. When washing a car by hand, you clean panel by panel thoroughly. This process allows us to inspect and ensure that every part of the vehicle is cleaned thoroughly, giving your vehicle that ‘I just got washed’ sparkle. We recommend only hand washing your vehicle to avoid potential damage that an automated or touchless wash can cause.

Do You Offer More Than Just Auto Details?

Yes! At Eco Car Cafe, we offer paint correction, ceramic coating, and wash services. We also provide details for any of your vehicles – Boats, RVs, ATVs, and Planes.

Detail Packages FAQ

Do Detail Packages Include Both Exterior and Interior?

Our Exclusive, Elite, and Extreme Elite detail packages include interior and exterior services.

How Do I Choose Which Detail Package Is Right For Me?

This depends on your vehicle’s condition and your service goals. Our basic entry-level services, Eco Wash (exterior-only) and Exclusive (interior & exterior), are great packages for regular maintenance or for a quick clean. For a deep clean into all the cracks & crevices of your car, you’ll want to go with our Eco interior Detail. If you need extra care for your vehicle, we recommend our Elite or Extreme Elite package to help remove things like water marks, tree sap, or superficial scratches.

Learn more about our detail packages

Mobile Detailing FAQ

Does Eco Car Cafe Offer Mobile Detailing?

Yes! We offer mobile detailing throughout the Seattle and Bellevue areas. Add your address to the notes section on our mobile scheduling page. A destination charge will apply for locations outside our 20-mile service radius.

What Is Required for Mobile Detailing?

We require access to water and a designated safe area for us to work on your vehicle. Other than that we bring everything needed for your service.

What Locations Does Your Mobile Detailing Service?

We service Seattle, Bellevue, Everett, Renton, Issaquah, and surrounding areas. A destination charge will apply for locations outside our 20-mile service radius.

Is Your Mobile Detailing Just as Good as Your Shop?

Yes, our mobile detail units are fully equipped to provide the same quality and service that our customers are accustomed to enjoying at one of our physical locations. By the way, it’s the same prices too!

Ceramic Coating FAQ

What is ceramic coating and how does it work?

Ceramic coating is a hydrophobic clear coat that acts as a protective shield for your vehicle. This durable yet flexible coating bonds to your vehicle’s shape, providing up to 3 times the hardness level as a typical clear coat.

What products do you use for ceramic coating?

We use products from a well known and trusted company called ONYX. They are global leaders in the auto care industry, serving more than 70 countries with a network of over 5000 certified ceramic installers. Eco Car Cafe has undergone training to be certified to offer ceramic coating from ONYX.

How does the process work when getting a ceramic coating?

The first thing we do is prepare the surface. This requires a thorough cleaning, and in the case of exteriors, paint correction. It is important to do this so that the ceramic adheres well and to avoid trapping imperfections underneath the ceramic coating. Next, we apply the ceramic coating, sometimes in multiple layers. Finally, we let the ceramic coating cure between 2-8 hours to make sure it sets correctly.

How do I care for my vehicle after a ceramic coating?

Even though ceramic coating is proven to be a great investment in protecting your vehicle, improper care of ceramic coating can lead to early deterioration. So, follow our guidelines below to get the most out of your ceramic coating.

  1. Do not wash it within the first 2 weeks. Although the ceramic coating is fully dry when it leaves our shop, depending on the number of layers and the weather conditions it can take up to 14 days to fully cure.
  2. Please be careful of abrasive products and/or tools that may cause the surface of the ceramic to break down more over time. We recommend using eco-friendly products, which are better for our health and the environment anyway!
  3. We recommend getting your ceramic coating rejuvenated every 6 months – 1 year. This will keep it looking great, make it easier to clean and keep it lasting longer.